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Fleet Maintenance Coordinator
Location Etobicoke, ON, Canada
Schedule Day shift
Type Office
Type Office
Job description
Reporting to the Fleet Maintenance Manager, the person will organize and schedule the periodic maintenance of our clients' fleet, including trailers and trucks;
- Prepare and send daily reports summarizing completed repairs, units in progress, and projected completion dates
- Communicate with customers, dispatch, and vendors on ETAs and priorities
- Work with the Parts department to ensure timely delivery of parts to internal and external shops
- Manage POs and warranties for the fleet
- Build and maintain PM schedules; coordinate internal and third-party work
- Oversee third-party service providers for repairs, tires, inspections, and mobile calls
- Handle incoming repair requests via email and phone
- Develop and monitor processes to ensure customer satisfaction
- Guide Parts and Service operations to better serve customers
- Collaborate with the Fleet Maintenance Manager to grow and strengthen the team
Qualifications and requirements
- At least 5 years' experience in Fleet Maintenance
- Technical experience in the truck and trailer industry is an asset
- Understand how to use an ERP system
- Bilingualism is an asset
- Capacity to work under pressure
- Proficiency in analyzing and interpreting internal reports and key KPIs
- Ability to work with little supervision
- Familiarity with rental/lease fleet operations and the unique challenges they present
- Ability to travel in Ontario and the Maritimes on an occasional basis
WHAT YOU'LL NEED
- Strong interpersonal and communication skills with relationship building capacity
- Demonstrate safe, environmentally sound and healthy work behavior
- Ability to write and speak effectively
- Excellent Customer service skills
- Solid troubleshooting skills—able to quickly diagnose issues and recommend practical solutions
- Commitment to safety and quality
- Positive attitude and sense of humor
Schedule
- Full-time, 40 hours a week, Monday to Friday
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Location: Manac Etobicoke
Compensation package
- Manac offers a comprehensive benefits program to help build a solid future for its team members and their families, and to ensure their health and well-being.
- Competitive wages, Health insurance including dental care, Employee Development Program, DPSP, Profit sharing, Employee Assistance Program and Telemedicine Service.
Join the Manac family, a strong and constantly evolving company. Manac is a close-knit team.
Manac, together we go further!